Legal Notices

  How we protect your privacy, using this website, copyright and trademarks  


UBPartner Privacy Policy


UBPartner is committed to respecting the privacy of personal data we collect from you as part of our normal business operations and communications. The following document outlines our specific policies.

This Policy applies to our collection and use of personal information in connection with the provision of software and related services, and the use of online resources such as our Web sites, technical support services via email, the UBPartner Helpdesk and the XT Cloud Service; plus your interactions with UBPartner during in-person meetings or at events, and in the context of other offline sales and marketing activities.

As used in this Privacy Policy, ‘personal information’ or ‘personal data’ means information that relates to an identified individual or to an identifiable individual. For example, this could include among other things your name, address, email address, business contact details, etc.

The confidentiality of company information is covered in the relevant software license or services agreement and is outside the scope of this statement.

We keep this Policy under regular review and place updates on this Web site (www.ubpartner.com). We will also provide notifications of material changes via email or other channels. If you keep using the Services after we notify you, you consent to the updated Privacy Policy. If not, you may unsubscribe to the specific mailing list or group email.


What Are Your Rights?

UBPartner recognises that your data belongs to you and we don’t wish to use it in ways that you don’t want us to. You can control whether or not you receive emails from UBPartner by subscribing or unsubscribing to the specific mailing list or group email.

You can also exercise a variety of rights regarding our use of your data:

  • You can ask us for a copy of the information we have about you
  • You can ask us to correct any incorrect data we have and you can also update your account details
  • You can ask us to delete your data
  • You can ask us to restrict the processing of your data

To exercise any of the foregoing rights, email info@ubpartner.com or write to us at the contact address below.

Note that some of these rights may not be absolute, for example, we may not be able to delete or remove information which we have to keep for accounting purposes or to comply with the law, but we’ll evaluate your request in accordance with applicable data protection laws. UBPartner will respond to your request within one month of receiving it. Also, note that you have the right to lodge a complaint with the supervisory authority in your country of residence.


What Data Do We Collect?

We don’t receive any data directly about you other than what you provide us, either by requesting information, ordering software or related services, using one of our online communication channels or delivery services, or via mail lists that you subscribe to. UBPartner does not use Cookies on its websites nor does it use web crawlers or similar methods to collect data.

  • When you request information on our software or services: We will store your request on our internal business systems (sales, marketing) and will collect basic contact information about the business you represent, your contact details, role in your company and area of interest.
  • When you order services or software: We will create an account on our internal business systems (sales, finance and support) and will collect basic contact information about you and your company. This will include your name, work email address, office number and possibly fax number. We may add your details to a group email list, in order to provide the business services you request, to manage the operation of providing the specific business services and be able to send important communications to you.
  • When you use our online services: We treat all information you provide to us as strictly confidential. The data is securely stored and protected from access by other persons using industry standard methods. Detailed terms of confidentiality of company information will be covered in the relevant license or services agreement.
  • When you provide contact information for colleagues or relevant third parties: then you must ensure that they have agreed to you providing us with their information.
  • When you use UBPartner online services, such as the Web site, Helpdesk and XT Cloud: We also collect general system information about your usage of these Services, including the IP address, mobile device identifier, how much time you spend on the site, pages that you view, number of messages you send or service tickets you raise. This data contains no personal data and is aggregated to provide us with a picture of how the services are used in order to help improve them.

What Happens If You Don’t Want Us to Keep Your Data?

You are not required to provide data to us. However, if you do not do so it may affect our ability to provide the Business Services you request. For example, we are may be unable to resolve a technical issues without access to detailed system logs and technical environment information.


How Do We Use Your Data?

UBPartner uses your data for the following purposes:

  • to communicate and respond to your requests and inquiries;
  • to deliver functionality on our sites and for their technical and functional management;
  • to administer subscriptions for mailing lists or services;
  • to market our products and services or related products and services, and to tailor our marketing and sales activities to your or your company’s interests;
  • to engage in transactions with customers, suppliers and business partners and to process orders for UBPartner products and services;
  • to analyse, develop, improve and optimize the use, function and performance of our sites and products and services;
  • to manage the security of our sites, networks and systems;
  • to comply with applicable laws and regulations and to operate our business;

Making UBPartner Websites and Services Better:

We use aggregated data about your use of our Services, to develop and test our internal systems and to improve our communications. We also use specific data to drive our research and development. UBPartner does this analysis using a variety of data sources: transactional data (how you use the Services), click stream and log data (web traffic and Services usage), email data (how you respond to emails we send you), survey data and customer service data. From time to time, we may send you surveys about the Services or request for feedback on future Product releases, but you can opt out of receiving these and participation is completely voluntary.


On What Legal Basis Do We Process Your Data?

We process your data on a variety of legal bases depending on the use. For example, we will only process your personal data to send you direct marketing if we have your consent and you can withdraw this consent at any time.

The European General Data Protection Regulation (GDPR), which became effective on May 25, 2018 provides you with specific rights in regard to your data . UBPartner will use this as the minimum principles for the safeguarding of your personal data that you may have shared with us - including your name, email address, phone number, job title and employer.


How Are We Using Your Data Based on Our Legitimate Interests?

We may process your personal data for the purposes of our legitimate interests, provided that these uses aren’t outweighed by your rights or interests. For any uses we justify on the basis of legitimate interest, you have the right to opt out of such processing.

The following sections describe UBPartner’s legitimate interests. For each of the following purposes, we have conducted a legitimate interest assessment to ensure that such processing isn’t overridden by your rights or interests. We employ safeguards, such as a formal data governance program and robust security measures, to protect your privacy.

  • Order Management, Licensing and Billing: We use data to manage your relationship with UBPartner and your usage of our software and services.
  • Making UBPartner Better: We use aggregated and personal data about you and your use of our Services to develop and test our software and services, to drive our research and development and to better understand our end-user’s and partner’s needs. We may also send you surveys about our Services, which are voluntary. These activities are necessary to fulfil our interest in creating better tools helping us create better technology, better communications and a better Web site.
  • Direct Marketing and Advertising to You by Email or on Web sites: We use contact data to send organisations marketing communications about our Services and offerings. We also use your data to provide you marketing communications by email or on Web sites. As for most companies, our ability to send direct marketing is necessary for our commercial interests and may allow us to expand our base of partners and users.
  • Making Suggestions: We use data, like your past support requests, to suggest potential new releases or upgrades. These are only suggestions and users can determine which suggestions are relevant for them. UBPartner has a legitimate interest in ensuring that end-users are on the latest releases of software products.
  • Sending You Certain Emails: We send all users notifications of important issues with the Services, like outages or security concerns. UBPartner has a legitimate commercial interest in sending these emails to keep you informed about issues with the Services that may affect your experience of our products and services.

With Whom Are We Sharing Your Data?

As a multi-national organisation, information about you may be shared throughout UBPartner offices worldwide. UBPartner employees are authorised to access personal information only to the extent necessary to serve the applicable purpose(s) and to perform their job function.

We may also disclose your data to our affiliated organisations and subsidiaries, and to service providers who render services to us (all of which are contractually obligated to act only on our instructions and in accordance with applicable laws, including GDPR).

We also may disclose your information if required by law, requested by law enforcement authorities or to enforce our legal rights, such as pursuant to a subpoena. We may share your information in connection with a sale or reorganisation of UBPartner, but in any such case, the terms of this Policy will continue to apply.

Our service providers include:

  • banks and payment providers - to authorise and complete payment transactions;
  • third party identity checking or credit reference agencies - for the purposes of identity checking and bank account verification;
  • IT, information security and cloud services providers – to help us provide the Services and keep your data safe;
  • communication providers – to assist us with the processing and delivery of email and other communications.

Note that service providers receive information about companies and contacts from lots of different sources. We’re not the system of record for our partners, so we can only can confirm data that we collect and use.


Where Are We Sending Your Data?

UBPartner stores all users’ data inside the European Union, however some of our service providers and affiliated organisations may lie outside the EU. Therefore, sometimes we may transfer your data outside the EU. If we do, we ensure your data is processed only in countries that provide an adequate level of protection for your data or where the recipient provides appropriate safeguards, such as model contract clauses, binding corporate rules, or mechanisms like the EU-U.S. Privacy Shield framework.


How Long Do We Keep Your Data?

We keep your data in an identifiable form for as long as we have a legitimate reason to use the data and as required by law. This typically means for as long as you have a business relationship with UBPartner, such ongoing subscription or support services agreement, have asked to receive information on our products and the company.


If you have a complaint or feedback?

If you have any complaints regarding our compliance with this Privacy Policy, please contact us first. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with this Privacy Policy and in accordance with applicable law.

If you have any questions regarding the UBPartner Privacy Policy, please contact UBPartner at info@ubpartner.com or by writing to:

UBPartner Head Office
Tour d'Asnières
4 Avenue Laurent Cély
92600 Asnières-sur-Seine
Paris, France

Terms of Use


Welcome to the UBPartner Web site. Through our Web site, you have access to a variety of potential resources and content on UBPartner products, company information and XBRL. These can include: web pages, data, text, images, photographs, graphics, audio and video such as podcasts and Webcasts, and documents such as press releases, white papers and product data sheets ("Materials"). The following are the terms of an agreement between you and UBPartner. By accessing, or using this Web site, you acknowledge that you have understand and agree to be bound by these terms and to comply with all applicable laws and regulations. If you do not agree to these terms, please do not use this Web site.

UBPartner may, without notice to you, at any time, revise these Terms of Use and any other information contained in this Web site. UBPartner may also make improvements or changes in the products, services, or programs described in this site at any time without notice.

Privacy

UBPartner is concerned about your privacy and has developed a policy to address privacy concerns. It is not our intention to collect any personal information on this Web site other than anonymous usage statistics, used to improve the Web sites applicability and performance.

Other UBPartner Web Sites may collect private and confidential information. This may be accessed and stored globally and will be treated in accordance with UBPartner's Privacy Policy.

Terms Applicable to Other UBPartner Web Pages and Content

UBPartner also provides access to newsletter registration, software downloads, support resources and cloud services via other Web sites, that may be linked to from this Web site. Content provided on these or accessed via this Web site may have additional rules, guidelines, license agreements, user agreements or other terms and conditions that apply to your access or use of the specific Content. If there is a conflict or inconsistency between these Terms of Use and the rules, guidelines, license agreement, user agreement or other terms and conditions for a specific Web site or Content, then, the latter shall have precedence with respect to your access and use of that Content.


General Terms of Use

The following terms and conditions are for general use of this Web Site:

  • Use of Materials

    You may download, store, display on your computer, view, listen to, play and print Materials that UBPartner publishes or broadcasts on the Web site or makes available for download through the Web site subject to the following: (a) the Materials may be used solely for your personal, informational, noncommercial purposes; (b) the Materials may not be modified or altered in any way; and (c) the Materials may not be redistributed.

  • Reservation of Rights

    The Web site and Materials provided on or through the Web site are the intellectual property and copyrighted works of UBPartner or a third-party provider with their agreement. All rights, title and interest not expressly granted with respect to the Web site and Materials provided on or through the Web site are reserved. All Content is provided on an "As Is" and "As Available" basis, and UBPartner reserves the right to terminate the permissions granted to you and your use of the Content at any time.

  • Accessing the Web site and Content

    You agree not to access or use the Web site in any manner that could damage, disable, overburden, or impair any UBPartner accounts, computer systems or networks. You agree not to attempt to gain unauthorized access to any parts of the Web site or any UBPartner accounts, computer systems or networks. You agree not to interfere or attempt to interfere with the proper working of the Web site or any UBPartner accounts, computer systems or networks. You agree not to use any robot, spider, scraper or other automated means to access the Web site or any UBPartner accounts, computer systems or networks without UBPartner's express written permission.

  • No Unlawful or Prohibited Use

    You agree not to use the Web site, or Content provided on or through the Web site, for any purpose that is unlawful or prohibited by these Terms of Use or the rules, guidelines or terms of use posted for a specific area of the Web site or Content provided on or through the Web site.

  • Product Availability and Inaccuracies

    Information on the Web site may reference or cross-reference UBPartner products, programs, or services that might not be available in your location or at the current time. Such references do not imply that UBPartner plans to make such products, programs, or services available. Please contact your local UBPartner representative for more information.

    From time to time, this Web site may contain technical inaccuracies or typographical errors, and we do not warrant the accuracy of any posted information. Please confirm you are using the most up-to-date pages on this Web site and confirm the accuracy and completeness of information before using it to make decisions relating to services, products, or other matters described in this Web site.

  • Indemnity

    You agree to indemnify and hold harmless UBPartner, its officers, directors, employees and agents from and against any and all claims, liabilities, damages, losses or expenses, including reasonable attorneys' fees and costs, due to or arising out of Content that you Share, your violation of these Terms of Use or any additional rules, guidelines or terms of use posted for a specific area of the Web site or Content provided on or through the Web site, or your violation or infringement of any third-party rights, including intellectual property rights.

  • Termination of Use

    UBPartner may, in its sole discretion, at any time discontinue providing or limit access to the Web site, any areas of the Web site or Content provided on or through the Web site. You agree that UBPartner may.

    From time to time, this Web site may contain technical inaccuracies or typographical errors, and we do not warrant the accuracy of any posted information. Please confirm you are using the most up-to-date pages on this Web site and confirm the accuracy and completeness of information before using it to make decisions relating to services, products, or other matters described in this Web site.

  • Third-Party Web sites, Content, Products and Services

    The Web site provides links to Web sites and potentially access to Content, products and services of third parties, including partners, standards organisations and affiliates. UBPartner is not responsible for third party Content provided on or through the Web site or for any changes or updates to such third-party sites, and you bear all risks associated with the access to, and use of, such Web sites and third-party Content, products and services.

  • Linking to this site

    UBPartner consents only to links to this Web site in which the link and the pages that are activated by the link do not: (a) create frames around any page on this Web site or use other techniques that alter in any way the visual presentation or appearance of any content within this site; (b) misrepresent your relationship with UBPartner; (c) imply that UBPartner approves or endorses you, your Web site, or your service or product offerings; and (d) present false or misleading impressions about UBPartner or otherwise damage the goodwill associated with the UBPartner name or trademarks. As a further condition to being permitted to link to this site, you agree that UBPartner may at any time, in its sole discretion, terminate permission to link to this Web site. In such event, you agree to immediately remove all links to this Web site and to cease any related use of UBPartner trademarks.

  • Disclaimer of Warranty

    EXCEPT WHERE EXPRESSLY PROVIDED OTHERWISE, THE WEB SITE, AND ALL CONTENT PROVIDED ON OR THROUGH THE WEB SITE, ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. UBPARTNER EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT WITH RESPECT TO THE SITE AND ALL CONTENT PROVIDED ON OR THROUGH THE SITE. UBPARTNER MAKES NO WARRANTY THAT: (A) THE SITE OR CONTENT WILL MEET YOUR REQUIREMENTS; (B) THE SITE WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS; (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE OR ANY CONTENT PROVIDED ON OR THROUGH THE SITE WILL BE ACCURATE OR RELIABLE; OR (D) THE QUALITY OF ANY CONTENT PURCHASED OR OBTAINED BY YOU ON OR THROUGH THE SITE WILL MEET YOUR EXPECTATIONS.

    ANY CONTENT ACCESSED, DOWNLOADED OR OTHERWISE OBTAINED ON OR THROUGH THE USE OF THE SITE IS USED AT YOUR OWN DISCRETION AND RISK. UBPARTNER SHALL HAVE NO RESPONSIBILITY FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OR USE OF CONTENT.

    UBPARTNER RESERVES THE RIGHT TO MAKE CHANGES OR UPDATES TO, AND MONITOR THE USE OF, THE SITE AND CONTENT PROVIDED ON OR THROUGH THE SITE AT ANY TIME WITHOUT NOTICE.

  • Limitation of Liability

    IN NO EVENT SHALL UBPARTNER BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA OR DATA USE, INCURRED BY YOU OR ANY THIRD PARTY, WHETHER IN AN ACTION IN CONTRACT OR TORT, ARISING FROM YOUR ACCESS TO, OR USE OF, THE SITE OR ANY CONTENT PROVIDED ON OR THROUGH THE SITE.

  • Exclusions and Limitations

    SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OR EXCLUSION OF CERTAIN WARRANTIES OR THE DISCLAIMER, EXCLUSION OR LIMITATION OF CERTAIN LIABILITIES. TO THE EXTENT THAT THEY ARE HELD TO BE LEGALLY INVALID, DISCLAIMERS, EXCLUSIONS AND LIMITATIONS SET FORTH IN THESE TERMS OF USE, INCLUDING THOSE SET FORTH IN SECTIONS 13 AND 14, DO NOT APPLY AND ALL OTHER TERMS SHALL REMAIN IN FULL FORCE AND EFFECT.

  • Waiver and Severability

    The failure of UBPartner to exercise or enforce any rights or provisions in these Terms of Use shall not constitute a waiver of such right or provision. If any part or provision of these Terms of Use is found to be unenforceable, such part or provision may be modified to make the Terms of Use as modified legal and enforceable. The balance of the Terms of Use shall not be affected.

  • Applicable Laws

    All matters relating to your access to, and use of, the Web site and Content provided on or through or uploaded to the Web site shall be governed by the laws of France. Any legal action or proceeding relating to your access to, or use of, the Web site or Content shall be instituted in a legal court in Paris, France.

  • Copyright/Trademark

    Copyright © 2019, UBPartner. All rights reserved.
    UBPartner and UBmatrix are registered trademarks of UBPartner and/or its affiliates. Other names appearing on the Web site may be trademarks of their respective owners. Please refer to ‘Copyright and Trademark’ section for further details.

By using this web site, you agree that you will not use the Web site or any UBPartner site to infringe UBPartner's Intellectual Property rights or the Intellectual Property rights of others. You may not remove, deface, or overprint any notice of copyright, trademark, logo, or other notice of ownership from any originals or copies of UBPartner software, third party software, or any products or Content you access on or through UBPartner's Web sites.

Contact Information:

If you have any questions regarding these Terms of Use, please contact UBPartner at info@ubpartner.com or by writing to:

UBPartner Head Office
Tour d'Asnières
4 Avenue Laurent Cély
92600 Asnières-sur-Seine
Paris, France


Copyright & Trademark Information


Copyright © 2012, 2015, 2018, 2019 UBPartner and/or its affiliates. All rights reserved.


UBPartner Trademarks

UBPartner believes that the UBPartner and ‘UBP’ abbreviation, plus the derived product names are important brands. The following are all registered trademarks or unregistered trademarks (or ‘common law registered’) of UBPartner S.A.S.

  • UBPartner (‘UBP’)
  • UBPartner XT Portal
  • UBPartner XBRL Conversion Tool (‘XCT’)
  • UBPartner XBRL Validation Tool (‘XVT’)
  • UBPartner Taxonomy Management Interface (‘TMI’)
  • UBPartner XBRL Toolkit (‘XT’)
  • UBPartner XT Cloud Service
  • UBPartner XBRL Rendering Tool (‘XRT’)
  • UBPartner Reporting Management Tool (‘RMT’)
  • UBPartner XBRL Validation Service (‘XVS’)

The brackets denote alternative abbreviations that are in common usage. For readability purposes the word ‘UBPartner’ is often omitted from the product reference but is implied whenever used in the Materials on this website and on other UBPartner information sources.


Other Trademark and Copyright Attribution

The following Trademarks are used on the UBPartner Web site:

  • ‘UBmatrix’ and ‘UBmatrix XBRL Processing Engine (‘XPE’)’ is the trademark of Donnelly Financial Solutions (DFIN) - Serial Number: 77393659 – www.dfinsolutions.com
  • XBRL™ and XBRL® word marks, the “Extensible Business Reporting Language™” word mark, the XBRL design marks, the XBRL Member design mark, the XBRL Jurisdiction design marks, the XBRL Certified Software design marks, Inline XBRL™ and Table Linkbase™ are all registered trademarks or unregistered trademarks of XBRL International Inc. - www.XBRL.org
  • Oracle Database is a registered mark of Oracle Corporation - www.oracle.com
  • ESMA's name, abbreviation and logo are the exclusive property of the European Securities and Markets Authority - www.esma.europa.eu
  • The EBA's name, abbreviation and logo are exclusive property of the European Banking Authority - eba.europa.eu
  • The EIOPA name, abbreviation and logo are exclusive property of the European Insurance and Occupational Pensions Authority - eiopa.europa.eu
  • The IFRS Foundation’s logo and the IASB®, IFRS®, IFRS for SMEs®, IFRS Foundation®, International Accounting Standards®, International Financial Reporting Standards® are registered trade marks of the IFRS Foundation - www.ifrs.org.
  • The W3C’s logo, as well as terms including XML, DOM, HTML, XHTML, HTML5, XSL and XSLT are registered and unregistered Trademarks of the Massachusetts Institute of Technology (MIT), European Research Consortium for Informatics and Mathematics (ERCIM), or Keio University (Keio) on behalf of the World Wide Web Consortium. All use of the W3C Trademarks is governed by the W3C Trademark and Service Mark License - www.w3.org

Use of UBPartner Trademarks Logos, Product Screenshots

"Fair use" of UBPartner trademarks, that is, use by a third party without express permission or license, is limited to text-only references to UBPartner or UBmatrix trademarks such as product and service names, and excludes UBPartner logos. In such references, you must be truthful, must not disparage UBPartner, and must not mislead the public. You must be clear and accurate as to the nature of the relationship between UBPartner and your company, its products, and its services.

No other company may use the UBPartner logos presented on this site unless it has the express written permission of UBPartner or is licensed to do so as an affiliate or business partner.

UBPartner's software programs, web pages are copyrighted materials owned by UBPartner. Screenshots constituting an image of an individual screen display from any UBPartner software, application or service are protected by copyright.

To obtain permission to use any UBPartner Trademark, logo, or Screenshot contact your representative or email info@ubpartner.com.


Copyright and Trademark Infringement

It is the policy of UBPartner to respect the intellectual property of others and thus to respond to effective notices of alleged infringement of copyrighted material where (i) the copyrighted material is available at, or from, a system or network controlled or operated by or for UBPartner or where (ii) UBPartner, by providing or using an information location tool, such as a directory, index, reference, pointer, or hypertext link, refers or links a third party to a site that contains the copyrighted material.

If you are alleging that copyrighted material may have been or is being infringed, then you may notify UBPartner by email at info@ubpartner.com or by writing to:

UBPartner Head Office
Tour d'Asnières
4 Avenue Laurent Cély
92600 Asnières-sur-Seine
Paris, France